Shift4 and OpenHotel have partnered with a shared goal: to simplify payments for hotels.
Large-scale hotels and resorts have uniquely complex payment processing environments, with multiple revenue centers ranging from online reservations and the front desk to restaurants, retail shops, golf courses, and many more. That complexity often requires the properties to employ half a dozen or more separate vendors to cover all their needs.
This integration allows hospitality businesses to take advantage of a single, cloud-based solution that streamlines operations across their entire property. OpenHotel’s full-featured property management system works seamlessly with Shift4’s end-to-end commerce ecosystem to deliver everything a hotel or resort needs to provide a five-star guest experience.
Shift4’s Next-Gen Platform: Commerce Engine 2.0
In 2024, Shift4 introduced the next generation of their Commerce Engine payment platform. This cloud-based application for card-present transactions makes implementing Shift4’s secure payment platform a breeze. PIN pads are shipped to the merchant with the application pre-installed so that no additional software or hardware is required, enabling businesses to immediately gain access to cutting-edge features and functionality right out of the box.
Benefits of Commerce Engine:
Exclusive Offer for OpenHotel Users
Hotels and resorts can take advantage of Shift4’s end-to-end solution to deliver a seamless guest experience with
unmatched incentives:
What Are OpenHotel Customers Saying?
Feedback about the integration has been overwhelmingly positive. Below are some of the key benefits mentioned by OpenHotel customers:
Hardware Availability
Free EMV devices, including the wide selection of available device models and plentiful inventory with rapid deployment and installation.
Streamlined Transaction Processing
Having a single request for EMV transactions provides a much more stable connection compared with other providers, where each transaction would hinge on multiple requests causing room for errors.
Fewer Third Parties
Hotel payments are usually set up with third party gateways, but Shift4’s direct integration is a completely end-to-end solution, including payment processing, gateway, and EMV devices.
Ease of Use
There were no challenges in learning the language, requests, responses, and actionable items such as running a charge, preauthorizing, voiding or refunds, with the Shift4 Commerce Engine.
About OpenHotel
For over two decades, OpenHotel has been at the forefront of empowering hoteliers for success. Their journey began in Daytona Beach, Florida, where a group of hoteliers and developers recognized the transformative potential of technology in reshaping the travel landscape. Since their inception, OpenHotel been committed to marrying cutting-edge technology with dedication to exceptional customer experiences. To learn more, visit openhotel.com.
About Shift4
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.